IGNITE360 VOICE & MESSAGING
GOOGLE BUSINESS MESSAGES
Meet customers where they are
Business Messages is a mobile conversational channel that combines entry points on Google Maps, Search, and brand websites to create rich, asynchronous messaging experiences that delight customers and drive business results. The way we communicate has changed: 75% of consumers now prefer to engage with a brand over private messaging channels versus traditional channels
ALEXA VOICE BOT
Voice search is a growing part of everyday life.
In 2020, over half of all searches were voice searches, through a mobile assistant like Alexa Echo or Dot.
If Alexa is not finding your retail store, you are missing out on sales.
GOOGLE ASSISTANT BOT
Google assistant is about to disrupt your business.
It will become an integral part of our lives. It will accompany us at every step — it will wake us up in the mornings, drive with us, train with us, support us in our daily tasks, and help us fall asleep.
Google Assistant will play a big part in the everyday journeys of your customers. Your business must provide value across all existing touchpoints. If your business is not prepared for this, your piece of the market is going to be eaten by someone else.
Messenger Chatbots Lead Customers Through Sales Funnels.
A good chatbot can take customers through all four major parts of the sales funnel: awareness, interest, decision, and action.
It can make them aware of your content and your business, then build their interest in your products and services.
Those interested enough may then decide on whether they should go through with a purchase.