FAQs

What a type of businesses is Ignite CRM appropriate for?

Ignite CRM is set up in such a way as to be flexible. Whether you are looking for a way to better manage appointments, information and reports or a more efficient method of tracking and communicating with your clients or employees, we can help you.

Since Ignite CRM is scalable it can help any business of any size to create     a streamlined, online manager of a variety of information.
 

How does Ignite CRM help my business manage leads?

By equipping your team with Ignite CRM On-Demand, you gain access to online software that will:

•    Organize Contacts into Prospects, Leads, and Clients
•    Generate Reports for Tracking and Monitoring
•    Present Individual and Shared Calendars for Organizing Events and Daily Activities
•    Assign and Track Tasks to Keep Your Whole Team on Track


How does Ignite CRM improve customer service for my business?

The Ignite 360 Support Ninja helps you master all the aspects of customer service and merges them into one easy to use system- saving your business time and money, which means that you can focus on growing your business.

•    Streamline customer communication with the Support Ninja’s Online Portal – Clients can quickly and easily submit requests, receive replies, and track the status of work.

•    Track payment for work completed or additional purchases made during the support process – The online billing center makes it easy for you to track your invoices ensuring all work is billed and paid in a timely fashion.

•    Answer common questions and educate your customers through the Support Ninja Knowledge Base – Use this online library to create articles, answers, and updates to keep your clients informed.
 

How does Ignite CRM increase sales?

The CRM On-Demand system from Ignite 360 can help you create relationships that lead to more sales.

•    Assign tasks and calendar events to remind you to follow up with clients

•    Create next contact date entries to keep you from being overly enthusiastic

•    Utilize searches to keep track of the status of your various leads

•    Record information about their questions, concerns, and interests

By doing all of this, you demonstrate that you are reliable, attentive, and trustworthy – someone people want to do business with.

In no time at all, those elusive leads will solidify into long time clients!

How do I get started with Ignite CRM?

Getting started with Ignite CRM is very easy! Simply fill out this contact form or call 877.703.2484 to learn more and set up a consultation appointment.

We will help you figure out exactly what your business needs to make the most of Ignite CRM.
 

Strengthen Customer Relationships

Ignite CRM

Create great customer relationships to facilitate growth.

By combining client records, event management, invoicing, and email blasts into one system, you can quickly and efficiently find the information you need to give your customers a seamless experience with your company.

 

Improve Communications

Ignite CRM

Facilitate better communication across your business.

Track client information, including services purchased, preferences, personality notes, and contact info. Your team will be equipped to communicate professionally with each and every client.  
 

Create & Analyze Reports

Ignite CRM

Experience the power of effective analytical tools.

A variety of searches and reports make it easy to track client and lead status, outstanding balances, and more. Measure the success of your company as a whole, as well as the productivity of your employees, and then adjust your methods to improve the overall success of your company.
 

Increase Productivity

Ignite CRM

Efficiency at every step makes your company more profitable.

Equip your team with a complete system designed to keep them on task and on time. With client information, shared calendars, and task assigning, your team will experience intuitive organization that makes work flow smoothly by keeping everyone on the same page.





 

Ongoing Support

Ignite CRM

Take customer service to a whole new level.

Help your business by having outstanding customer service. Our complete customer service and support system can help you! The online portal makes it easy for customers to request help and for your team to keep track of the work needed. Your business will experience growth in retention rates and referral clients.